02 The Stay Guide: Riviera Maya

With hundreds of resorts across Riviera Maya, it’s easy to feel overwhelmed. Lori Gold joins Whitney to spotlight the hotels that rise above the noise — from adults-only luxury at Atelier Playa Mujeres and Secrets Playa Blanca, to wellness-focused stays like Palmaïa and the immersive all-inclusive experiences at Hotel Xcaret and Impression Isla Mujeres. This conversation unpacks the differences in dining, spas, beaches, and room layouts, giving you clarity on which Riviera Maya hotels are best suited for each type of traveler.

Key Takeaways

  • The five Riviera Maya resorts Lori recommends most

  • Key differences in location, dining, and amenities that matter when advising clients

  • How to manage expectations around spas, beaches, and excursions

  • What hotels often get wrong (and how to navigate around it)

  • Lori’s journey from Toronto to becoming a trusted voice in Mexico travel

About the guest: 

Lori Gold is a Canadian travel advisor turned Riviera Maya insider who has called Mexico home for nearly a decade. As the founder of the Resorts of the Riviera Maya Facebook group, creator of Explore More Mexico, and host of the Mexperts membership, she has become one of the most trusted voices for travel advisors seeking clarity in one of the world’s most competitive resort destinations. With 15+ years of travel industry experience and a passion for site visits, local insights, and hands-on research, Lori helps advisors confidently match clients with the perfect property. 

Links and Resources:

Riviera Maya Hotels mentioned:

  1. Atelier Playa Mujeres

  2. Secrets Playa Blanca Costa Mujeres

  3. Palmaïa – The House of AïA

  4. Hotel Xcaret México

  5. Hotel Xcaret Arte

  6. Casa de la Playa

  7. Impression Isla Mujeres by Secrets

Whitney Shindelar

Undiscovered Sunsets was a long time in the making, even if I myself didn’t realize it. During my time at the University of Northern Iowa, I studied abroad in New Zealand. Upon graduating, I bought a one-way ticket to France, lived with a French family and studied with classmates from Turkey, China, Russia, Germany, Italy, and everywhere in between. In 2010 I began teaching English as a foreign language. This job quickly took me to China, where English teachers were in high demand and within three years, I began working in a 5-star hotel, speaking Mandarin throughout most of my day. In total, I lived abroad for 7 years.

I consider Undiscovered Sunsets to be the perfect mélange of my personal experience traveling the world and my professional experience working in the hospitality industry.

I look forward to designing your next adventure!

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01 The Essentials: Lake Como